Tuffy Sells Tires
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“I want to express how much the Tuffy Auto Center help me ger my vehicle in perfect working order. They put new tires on my car and flushed all the fluids in the car plus installing a sensor that now makes my vehicle work without staling--Thanks to the owner and all his wonderful faithful crew they are the best in this towm....PERIOD”
CARLL SKEETERS
Mar 23, 2022 – Bonita Springs, FL
“I am a Minn. snow bird and needed to get an oil and filter change while here in Ft. Myers Beach. I checked around to find an independent that had good ratings and it took me to Tuffy in Bonita Springs. Stacey took care of me and everything was done on timeand all good. Soon after I developed a noise in the rear of the car and took it to Tuffy and Carl road tested it and informed me it was a rear wheel bearing. We ordered it and made an appointment to drop off the car and had it repaired on 3/8/22. They completed the work and I picked up the car on 3/9/22. We had a bit of miss communication on the repairs and after talking to Carl we resolved the issue and all was good. I will in the future take my service needs to Tuffy of Bonita Springs for as long as I keep coming to southwest Florida. The team is great.”
Jim Meyer
Mar 10, 2022 – Bloomington, MN
“You couldn't ask for anything more from Bonita Tuffy. Capable, respectful, accommodating to one's particular situation. From Stacy in the front office to Chris the owner to all the mechanics . . . OUTSTANDING.”
Michael Sears
Mar 05, 2022 – Boyne City, MI
“These guys have been so honest and helpful. Try them out. ”
Paul Crosson
Dec 08, 2021 – Bonita Springs, FL
“I'll try to keep this short. I'm not local but I have a vacation home in Bonita. I've been taking my car to Tuffy since about 2006. Chris and the Tuffy mechanics are honest and have always gone out of their way to keep my Tahoe running safely without gouging my eyeballs out. I now have a newer car that they continue to keep running for me (when the car sits for a long time things tend to not always work correctly). The customer service Chris provides is second to none. I thought I was special (haha) because every time I go to the shop, Chris always remembers me and comes out to greet me (but after reading other reviews he seems to do that for everyone). He has even gone as far as driving my car to my residence when it was fixed to give it back and I couldn't walk to Tuffy due to the heat. I'm a custmer for life, thank you Chris.”
Jim Brady
Nov 04, 2021 – Atlantic City, NJ
“Reliable and Honest. I had a brake repair quote from a car dealership which I thought was a little high, so I took it to Kris at Tuffy. I find out that one of the repairs could wait another 7-10,000 miles, the other had 70% useful life remaining, and the most expensive one didn't need to be done at all. I'm always bringing my cars to Kris at Tuffy! ”
Evan Blanco
Aug 03, 2021 – Estero, FL
“The service I received yesterday at Tuffy's in Bontia was the best I have ever had getting my car serviced. Chris went over and above taking care of my car needs in a most timely manner.”
mary walsh
Apr 22, 2021 – Bonita Springs, FL
“I have been using this Store for several years since relocating to Florida. Between Alan (previous manager) and now Kris I have never found a more pleasant and helpful environment. They are knowledgeable and fix it right the first time. They are friendly and always answer questions and the price is fair also!! I don’t want to need car repair often but I will always refer people to them.”
Jeff Tillman
Feb 26, 2021 – Bonita Springs, FL
“The guys at Tuffy are very knowledgeable and efficient. I couldn't be more happy!”
Lanorris Hughes
Feb 07, 2021 – Immokalee, FL
“Shop baled me out of a real jamb caused by shoddy workmanship back in Ohio. 1 missing bolt in brake caliper. Diagnosed and fixed in a short time. I highly recommend this professionally tan shop. Thanks again. Ken Miller ”
Ken Miller
Feb 06, 2021 – Bellville , OH
“The most honest technicians I ever came across. ”
Charles Wisniewski
Mar 03, 2020 – Bonita Springs, FL
“When traveling it is challenging to find quality, honest auto service. Alan is very professional and helpful in his explains. They provide quality service at a reasonable price. Highly recommended.”
Scott D
Jan 28, 2020 – Bonita Beach, FL
“Came in with a low tire and pressed for time. Chris stopped what he was doing to help me. Checked all tires and plugged one that had a nail in it! Couldn’t have been nicer or more helpful. Really appreciate the excellent customer service- I will return as this is so rare these days!”
Tim O
Jan 16, 2020 – Bonita Springs, FL
“Kris did a great job of replacing my alternator under Tuffy's warranty program. Couldn't be happier with their service. I'll be back whenever I need service. Allie D. and Jerry C.”
Allie and Jerry D
Nov 05, 2019 – bonita springs, FL
“I’ve done business with Tuffy for about 15+ years. I’ve always gotten excellent service from them. Their service and repair work has always been first rate and they stand behind their work. They truly take pride in doing quality work and are very professional and reasonable cost wise.”
Jay M
Oct 10, 2019 – Bonita Springs , FL
“Great service and they know what they are doing***”
Charles Wisniewski
Aug 06, 2019 – Bonita Springs, FL
“If you are ever wondering where to get your car serviced or repaired give Kris a call. My car wouldn’t start. Called them got me right in and starter was replaced same day. Reed the automotive technician did an awesome job! Can’t say enough how pleased on my experience! Outstanding! Thank you so much!”
Raymond A
Mar 21, 2019 – Bonita Springs , FL
“I can't begin to tell you how impressed I was with Chris at your shop. He went out of his way and went the extra mile to take care of my lighting problem on my car. I have never had any auto servicing/auto repair technician take so much time and put in so much effort just to take care my problem. He went far beyond my wildest expectations in his level of service and commitment to your customers. Thanks again Chris!!!!!”
Greg McCulla
Nov 21, 2018 – Pella, IA
“Had a tire that was leaking air. They said come right over and we can let you know if we can fix it. Brought it in and the staff was great. Professional, courteous and they took care of the problem. I will be recommending them to friends. ”
Tony B
Nov 03, 2018 – Estero, FL
“Cant say enough good about these guys. They go the extra mile to accomodate you. My AC had been diagnosed as needing replaced at a cost of $1200. It was a minor fix for Tuffy and I was out of there with cold air for $120. Thanks and will be recommending you to anyone who needs any auto repairs. ”
Jan M
Apr 29, 2018 – Naples, FL
“ Very professional and friendly. Great service and explained any problems found. I had an 8:00 appointment and was out by 8:30.”
DENNIS WAGONER
Apr 27, 2018 – Leesburg, FL
“Great guys. Very honest and professional. I feel I can trust them implicitly. Have been going there for years. Glad to make a good referral!”
Mary Jo R
Feb 07, 2018 – Bonita Springs, FL
“Alan was able to save some of my brake parts and got a great deal on 4 tires very friendly and courteous. ”
Jim H
Jan 20, 2018 – Bonita Springs, FL
“Chris and his team are first class in everything they do, regardless of the task at hand. From a oil/tire change to diagnosing an issue, Tuffy Bonita Springs take the time to explain an issue (or potential issue) and ensure you have the information to make an educated decision. Best of all, they are good people who will not take advantage of your lack of knowledge or try to up-sell you on parts/service that are not needed. I would highly recommend them to anyone for all of your automotive/mechanical needs! ”
Billy B
Oct 20, 2017 – Fort Myers, FL
“After returning from a trip to Jacksonville. I noticed my van was making an unusual clicking sound on the front left tire. I immediately thought of Tuffy after having prior service done on my personal vehicle. After describing what I heard they immediately inspected my van to find the problem. They are professional, consistent and always trusting. It may be a little distant from my home but we'll worth the extra miles for the quality of service they provide. I highly recommend them and will continue to bring all my vehicles here. Thanks again! Senor Pepe.”
Senor Pepe's Paella C
Mar 15, 2017 – Ft. Myers, FL
“GREAT SERVICE - GREAT PRICE - THAT'S WHY I CONTINUE GOING BACK - GREAT GUYS”
BOB W
Feb 08, 2017 – BONITA SPRINGS, FL
“GREAT GUYS - GREAT SERVICE - GREAT PRICE - BEEN A SATISFIED CUSTOMER FOR MANY YEARS”
BOB W
Feb 08, 2017 – BONITA SPRINGS, FL
“Alan's customer service was amazing. So polite. So accommodating. So refreshingly open and honest. I'm relatively new to Bonita but I know I found a great resource in Tuffys- Bonita Springs!”
Tim P
Jan 06, 2017 – Bonita Springs, OH
“A good friend recommended me to Tuffy's and he was absolutely Spot-On!! Kris & Alan and the entire team went way above and beyond to get me back on the road. Cannot recommend highly enough!! Thank You!!”
Larry F
Aug 26, 2016 – Estero, KY
“I have 3 children, 2 are human and the other is my wrangler. I don't mess around with the kind of Dr. that either sees. That's why Chris at Tuffy's is the Dr. to my baby. Nobody touches my Jeep, but this crew. Knowledgable, good price, timely, quality work. #nobodyputsbabyinacorner #anhonestautoshop.”
Zenaida M
Jul 01, 2016 – Bonita Springs, FL
“I recently took my '08 GMC Acadia to Tuffy Auto Service for A/C repair after diagnosis of a failed evaporator. Kris quoted the job based on 12 hrs. labor, plus parts. After two days in the shop it became clear that the job was much more involved than anticipated and it would take an additional two days to complete. I had obtained a rental car for transportation during the repair and, because of a weekend, needed to extend the rental by three days. Upon completion of the repair Kris held firm on the quoted price, even though the repair took much longer to complete. Additonally, Kris reimbursed me for the extended car rental. After I got the car back I noticed that the heater would not work. I returned to Tuffy for diagnosis and it was determined that the repair would require disassembly of the same components as the A/C repair - another two days in the shop. Upon completion of this repair Kris advised there would be no charge - for parts or labor!! These guys demonstrated the true meaning of exemplary customer service. I was referred to this Tuffy Repair Service by a friend and now I will not hesitate to refer my friends and acquaintances to them as well. Job well done guys!”
Terry G
Apr 13, 2016 – Bonita Springs, FL
“I visited Chris at Tuffy Bonita Springs to get a headlight fixed and I have to say that I am very impressed with the service I received! The staff was super friendly and my car was finished within an hour or so. It's nice to know I've finally found a place to take my care where I don't feel like I will get ripped off! I've already recommended Tuffy Bonita Springs to a few friends and will continue to do so! Thanks, Chris and team! I really appreciate your help! ”
Kristen B
Mar 04, 2016 – Fort Myers, FL
“Kris/Alan/Roland had to fabricate the back half of my exhaust system for my 25 year old foreign car. Without hesitation they tackled the job, completed it in record time and saved me gobs of money compared to a dealership. Very polite and professional. Highly recommended!”
Gary B
Feb 25, 2016 – Bonita Beach, FL
“If you ever need brake work done on your car, these are the guys to do it! They're the best! There's an expression in business" In the long run, its HOW you do business, not just how much business you do!". These were the most ethical, customer-oriented car guys I've ever met. I thought my guys back in New England were good. These guys are even better! I put new rear brakes on my Honda CRV only 10,000 miles ago, and to my surprise, they started making noise, as if it were a warped rotor. Well, they pulled the wheels and discovered to my surprise that my guys in New England didn't do the job properly. The Calipers were not sufficiently lubricated and didn't fully release. This meant overheating on my brand new Brembo rotors, which supposedly don't warp. Well, I guess that's not true. Also, they taught me that ceramic pads are "cooler" than semi-metallic pads and make less noise. I didn't know that. I wanted to highly recommend this Tuffy operation and say the customer service provided by Owner Kris Miller, Sales Manager Alan Wilsker, and mechanic Reed was second to none. They were courteous, efficient, and they knew their stuff. Now I know better than to get semi-metallic brake pads again. I give these guys the highest possible grade and being honest, trustworthy, and easy to do business with. When you're on vacation, what more could you ask for? They get the highest possible grades from me and my wife! Many thanks, guys! Don Klepper-Smith West Tisbury, MA ”
Don K
Feb 25, 2016 – West Tisbury MA, FL
“I am so grateful for the honesty and integrity of Alan and the staff. I took my car into a auto repair near my home in Naples and got a quote of over 1300 dollars. I took my car to Alan for a second opinion and got a $642 quote. I did not need a new battery or some other parts on the first quote. Thanks again for your good work. I will always do business with Tuffy of Bonita Springs and you should too!!”
Chante P
Feb 15, 2016 – Naples, FL
“When you travel it's always challenging to get car repairs…u don't know who you can trust…read reviews r4. Tuffy's so went there….ALL THE REVIEWS ARE RIGHT! Andy is so kind and helpful…they fixed my problem in short time and at very reasonable price. I HIGHLY RECOMMEND ANDY AND TUFFY'S IN BONITA SPRINGS!”
Larry R
Feb 12, 2016 – Acworth, GA
“These guys are phenomenal. I've been taking my cars to them for years and without exception they are prompt, efficient, and honest. Kris and Alan are always helpful and sometimes don't even charge for small items. They say one of the first things you should do when moving somewhere new is find a good mechanic you can trust. I found them at Tuffy/Bonita.”
Dan C
Jul 23, 2015 – Bonita Springs, FL
“These folks are the best! Clear, simple explanations of the problem and the fix. Honest, fair pricing and speedy, reliable service. Alan and crew are friendly and great to deal with. ”
Brenda K
Jul 14, 2015 – Fort Myers Beach, FL
“I cannot say enough about the integrity, honesty and the consistency in which this Tuffy location strives to go the extra mile to provide extraordinary service. From the top down Kris, Alan and the whole team are guys you can trust to get the job done promptly and at a fair price. As long as these guys run the shop I'm a Tuffy customer for life! ”
Joe O.
Jun 22, 2015 – Bonita Springs, FL
“Tuffy found the source of my coolant leak,and sent me to my dealer to get the repairs done on a recall they had discovered and I saved 500.00 by having the repairs at the dealer.Tuffy did,nt charge me anything for there time and effort.Now that to me is real SERVICE.”
Ron G
Apr 08, 2015 – bonita springs, FL
“This shop is amazing!! I have been a customer for years and they treat the customer right. The entire staff from the owner down is honest, honest, honest. What more can you ask for? They never will never try to sell you a repair you do not need. The vehicle is always ready when they say it will be. The price is very reasonable. I have recommended this shop to all of my family and friends!! Don't believe me try them for yourself!!”
Jeff M
Mar 09, 2015 – Bonita Springs, FL
“Kris, Alan and Team of Master Mechanics always do the job right. I've been bringing my different makes and model cars here for the past 5 years. Better service and rates than taking it to a dealership. Plus they get it done right from the start and stand behind their workmanship. You won't think of taking your vehicle anyplace else for routine maintenance or repair work.”
Linda B
Jan 23, 2015 – Estero, FL
“Thanks for fixing the clunk on my Sebring which two other garages - including the Chrysler main dealership could not find. Kris fixed it in 10 minutes and made no charge. He's gained a new customer. ”
David L
Dec 04, 2014 – bonita springs, FL
“Alan and mechanics at Boni ta Springs Fl. Tuffy are experts in diagnosing issues and helping to determine best, cost effective, solutions. They take the time to listen and explain issues to customers... so grateful to have a shop we can trust!!!”
Heather M
Jul 26, 2014 – Naples, FL
“Our Bonita Springs Tuffy is wonderful and Alan, the manager, is fabulous. He quickly got my husband's flat tire changed - in time for him to make an appointment...and the new tire was very reasonable. He checked out a worrisome red light indicator on my car and fixed a minor problem - in 10 minutes!! So glad he is in my chamber group. I highly recommend him and the shop.”
Sam B
Jul 14, 2014 – Bonita Springs, FL
“I've always received excellent service at Tuffy. This last time my car was making a very annoying noise. Kris checked it out and found it to be a very simple fix, done at no charge.”
Carole M
Mar 13, 2014 – Bonita Springs, FL
“Always great service at Tuffy in Bonita...Kris, Alan an the entire staff make it both a local favorite and a fair and honest service station for visitors”
Larry G
Mar 11, 2014 – Estero, FL
“Excellent service, honest and great value. It's always nice to know where you can bring your car and be confident that you are being looked after. Thanks Chris and Alan!!!”
Dave W
Feb 24, 2014 – Naples, FL
“We drove here from Canada after getting new tires on the front of the van before we left, wheel balancing and front-end alignment. I noticed intermittent vibration during the trip and wanted someone else to check it out for me. My wife was hesitant because we already paid for all this work and didn't want to pay all over again. I trusted my mechanics in Canada but something was definitely wrong. I found good reviews for Tuffy in Bonita Springs and made an appointment. I was apprehensive because - as we all know - a mechanic can basically tell you anything is wrong (like a doctor) and how to you know if it's the truth or not? The Tuffy guys were fast, efficient, and to the point. They balanced my tires and charged me $10/tire - half of what I paid in Canada. The vibration is gone. They explained what they did and that was it. Fantastic. I recommend Tuffy Bonita Springs all the way. Thanks guys!”
Larry F
Jan 16, 2014 – Kingston, Ontario, Canada, FL
“Alan and his team exceed my expectations every time! They are always helpful and very friendly. Thank you for being my "go to" shop.”
Debbie C
Oct 14, 2013 – Naples, FL
“I've been going to Tuffy in Bonita Springs for years now. Kris and Alan are very dedicated to their work and it truly shows to the customer. They continuosly show high credibility, honesty and knowledge of the business. It's a great comfort knowing that your vehicle is in good hands. ”
Ken S
Sep 24, 2013 – Estero, FL
“I am very pleased with Tuffy's in Bonita Springs. They were friendly, polite, and extremely fair with me. They did everything they could to make me happy. I will use them again in the near future. Thank you Tuffy's”
Susan M
Jul 12, 2012 – Bonita Springs, FL
“thanks very much for the temperary repairs on my 04 trailblazer leeking transmition fluid your temp. repairs allowed my family to drive back to boston 1556 miles great mechanics you have good reasons to be proud of them in your shop jim fleet thanks again”
jim fleet a
Apr 05, 2012 – saugus, MA
“I can't say enough about the owner Kris and his mechanics. They went above and beyond good customer service and they are NICE ! Can't say enough !! Highly recommended !!”
Christine J
Jan 21, 2012 – Bonita Springs, FL
“My work truck overheated just around the corner from Tuffy's. I was able to coast in to their parking lot. After a brief conversation, they rolled my truck into a work bay and within a few minutes gave me a review of what was wrong and what it would cost and when it could be completed to get me back on the road. Regrettably, my superiors wanted the truck towed to our contract garage. When I asked the Tuffy manager what I owed for the inspection and estimate, he said "no charge". That came as a complete surprise in today's economy, so I wanted to share this with those looking for a trustworthy garage to take their vehicle(s).”
Larry S
Dec 20, 2011 – Naples, FL